All Your After-Closing Questions Answered

If the new home was inspected by a fee compliance inspector assigned by VA or HUD during construction, VA has complaint processing procedures that are used to attempt to get the builder to correct construction defects. First, the VA must determine that the complaints are the builder’s responsibility.

A complaint must be registered with VA within the first year of ownership. Ultimately, VA does not have the authority to force a builder to make corrections to a property.

Also, some problems about which a veteran complains may be determined by VA to be within minimum standards of acceptable building practice. In such cases, VA will not look to the builder for correction.

However, sometimes builders refuse to correct items that VA determines are their responsibility to fix. In this case, the VA will take administrative sanctions against them and refuse to do further business with them.

In the end, some veterans may still need to pursue legal action against the builder.

VA does NOT require lenders to maintain escrow accounts. VA does require that lenders ensure that the property is covered by sufficient hazard insurance at all times and that property taxes are paid.

Most lenders use escrow accounts to do this, but VA does not require them. VA has no standards governing them, as
they are governed by RESPA, which is administered by the US Dept. of Housing and Urban Development. For more information, click here.

No. A veteran may sell the property to a veteran or non-veteran at any time. However, if the loan was closed after March 1, 1988, and it will be assumed, the qualifications of the assumer must be reviewed and approved by the lender or VA.

No. If the loan was closed after March 1, 1988, the lender or VA must be notified and requested to approve the assumer and grant the veteran release from liability. However, if the loan was closed before March 1, 1988, it may be assumed without approval from VA or the lender.

Still, the veteran is strongly encouraged to request a release of liability from VA to avoid owing a debt to the Government if the loan assumer (or a subsequent assumer) fails to pay the loan.

No. The assumer must qualify from a credit and income standpoint and be a veteran with sufficient entitlement to substitute for that used by the original veteran in obtaining the loan and meet occupancy requirements.

It is best to talk with the lender as soon as possible. Explain why the payments are late and when and how they will make those late payments.

Suppose an event such as job loss, divorce, or other serious problem prevents the regular monthly payments from being made. In that case, it may be best to sell the home to avoid foreclosure. VA may be able to assist in arranging a repayment plan or other alternative to foreclosure.

VA offers home loan counseling through its 9 Regional Loan Centers (RLCs). Call our toll-free number (800-827-l000) to request a call-back from a Loan Service Representative, or click here for the phone number and address of the RLC closest to you.

When VA refunds a loan, the loan is purchased from a private lender.

VA only refunds a loan when the veteran has had problems making the payments due to circumstances beyond their control. For example, the problems have improved so that payments can now be made or will be soon. Still, the loan holder is unwilling to wait before taking action to terminate the loan.

Refunding is rare because most lenders prefer to work out the problems, if possible, rather than selling the loan to VA, thereby giving up the right to future income from that loan.

A VA compromise claim pays the difference between the proceeds of the sale of a home and the pay-off amount on the existing loan. This occurs when a veteran attempts to sell their home, and the expected proceeds from the sale are not enough to pay off the existing loan.

As with any claim payment by VA, the veteran usually remains liable to VA for the amount of the claim payment. However, the compromise claim is generally less than the claim which would have been payable if the sale had fallen through, the veteran had failed to make the loan payments, and the lender had foreclosed on the loan.

No. The surviving spouse or other co-borrower must continue to make the payments. If there is no co-borrower, the loan becomes the obligation of the veteran’s estate.

Mortgage life insurance is available but must be purchased from private insurance sources.